SteadFast Store

Terms and Conditions of Service

steadfaststore.co.uk

Last Updated: 21 June 2026

1. Introduction

Welcome to SteadFast Store. By accessing or placing an order through our website (steadfaststore.co.uk), you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase. If you do not agree with any part of these terms, you should not use our website.

These Terms and Conditions apply to all users of the site, including visitors, customers, and merchants. SteadFast Store reserves the right to update or modify these terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.

2. Company Information

Business Name: SteadFast Store

Website: steadfaststore.co.uk

Email: shahriyarrahman1214@gmail.com

Address: 1004 Eastern Avenue, Ilford, IG2 7SE, United Kingdom

We are a retail store selling toys and general products, serving customers in the United Kingdom and internationally.

3. Products and Orders

3.1 Product Information

We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content on the site are error-free. In the event of a pricing error, we reserve the right to cancel the order and notify you.

3.2 Order Acceptance

Placing an order does not constitute a binding contract. An order is accepted and a contract formed only when we send you an order confirmation email. We reserve the right to cancel or refuse any order for reasons including but not limited to:

•        Product being out of stock

•        Pricing errors on the website

•        Suspected fraudulent activity

•        Inability to verify payment details

3.3 Availability

All products are subject to availability. If an item becomes unavailable after your order is confirmed, we will notify you promptly and offer a full refund or alternative product.

4. Pricing and Payment

All prices are displayed in British Pounds (GBP) and include VAT unless otherwise stated. Prices are subject to change without notice. The price displayed at the time of placing your order will be the price charged.

We accept the following payment methods:

•        PayPal

•        Shopify Pay

•        Apple Pay

•        Google Pay

All payment information is processed securely. We do not store your card details on our servers. By submitting your payment details, you confirm that you are authorised to use the payment method provided.

5. Shipping and Delivery

5.1 Delivery Areas

We ship to the United Kingdom and internationally including USA, Canada, Australia, European Union countries, and Rest of World.

5.2 Delivery Charges

•        United Kingdom - Standard: GBP 4.99 | Express: GBP 3.99

•        European Union (Germany, France, Italy): GBP 6.99

•        United States: GBP 5.99

•        Canada & Australia: GBP 7.99

•        Rest of World: GBP 9.99

5.3 Delivery Timeframes

We aim to process and dispatch all orders within 1-3 business days. Estimated delivery times after dispatch are:

•        UK Standard: 3-5 business days

•        UK Express: 1-2 business days

•        Europe: 5-10 business days

•        USA / Canada / Australia: 7-14 business days

•        Rest of World: 10-21 business days

Please note these are estimates only. We are not responsible for delays caused by customs, postal services, or circumstances beyond our control.

6. Returns and Refunds

6.1 Right to Return

Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods, without giving any reason. To exercise this right, you must notify us within 14 days of receipt.

6.2 Conditions for Returns

To be eligible for a return, the item must be:

•        Unused and in the same condition as received

•        In its original packaging

•        Returned within 30 days of the purchase date

•        Accompanied by proof of purchase

6.3 Non-Returnable Items

The following items cannot be returned:

•        Items that have been used, damaged, or altered by the customer

•        Items returned without original packaging

•        Perishable or hygiene-sensitive goods

6.4 Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrectly sent.

7. Intellectual Property

All content on the SteadFast Store website, including but not limited to text, images, logos, graphics, and product descriptions, is the property of SteadFast Store or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or republish any content from this website without prior written permission from SteadFast Store.

8. Privacy and Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you consent to the collection and use of your personal data as described below.

We collect the following information:

•        Name, email address, phone number

•        Delivery and billing address

•        Payment information (processed securely via third-party providers)

•        Browsing behaviour on our website

We use this information solely for processing your orders, improving your shopping experience, and complying with legal obligations. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.

For full details, please contact us at shahriyarrahman1214@gmail.com.

9. Limitation of Liability

SteadFast Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website. Our total liability in connection with any order shall not exceed the total amount paid for that order.

We do not accept liability for:

•        Loss or damage caused by incorrect use of our products

•        Delays caused by third-party couriers or customs

•        Errors or omissions in product descriptions

•        Technical issues or website downtime

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

•        Email: shahriyarrahman1214@gmail.com

•        Address: 1004 Eastern Avenue, Ilford, IG2 7SE, United Kingdom

•        Website: steadfaststore.co.uk

 

Thank you for shopping with SteadFast Store.